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    • Home
    • Products
      • Osilaris™ Bioreactor
      • Osilaris™ Consumables
      • Process Development
    • Technology
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      • Resources
    • Support
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      • Scinus Cell Expansion
      • News & Events
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Privacy Policy

Last updated: 14 January 2026

1. General

Scinus Cell Expansion Netherlands B.V. (“Scinus”, “we”, “us”) is committed to protecting your privacy. Any personal data you provide to us is collected, used, and processed in accordance with Regulation (EU) 2016/679 (the General Data Protection Regulation – GDPR).

Scinus acts as a data controller within the meaning of the GDPR.

You may browse our website (https://www.scinus.com) without providing personal data. Personal data is only collected when you voluntarily provide it to us, for example by contacting us via a website form or by email.

This Privacy Policy applies to:

·       Use of our website

·       Personal data submitted via the website contact form

·       Subsequent processing of such data in our customer relationship management (CRM) systems


2. Personal Data We Collect via the Website

Depending on how you interact with our website, we may collect the following personal data:

·       Name

·       Email address

·       Company name

·       Any information you choose to include in your message

·       Technical data such as IP address, browser type, device information, and timestamps

We do not intentionally collect special categories of personal data (such as health data) via our website.


3. Customer Data (Prospective and Actual Customers)

For prospective or actual customers, Scinus may process additional personal data typically required for business-to-business relationship management, contract performance, and related communications.

Such data may include:

·       Business contact details (name, role, business email address, telephone number)

·       Company affiliation and professional information

·       Records of communications, meetings, and correspondence

·       Contractual and commercial information relevant to the customer relationship

This data is collected directly from the individual, from interactions initiated via the website, or in the course of establishing or maintaining a professional relationship.

Customer data is processed and stored in our CRM systems and related business systems and is used solely for legitimate business purposes, including relationship management, contract execution, and professional communications.


4. Purpose and Legal Basis of Processing

We process personal data for the following purposes:

·       Responding to inquiries submitted via the website

·       Communicating with you in a professional or business context

·       Managing prospective and customer relationships

·       Maintaining records of business communications in our CRM systems

·       Maintaining and improving our website and services

The legal bases for this processing are:

·       Legitimate interest, consisting of conducting business activities, responding to inquiries, and maintaining professional relationships

·       Performance of a contract, where processing is necessary to perform or enter into a contract with a customer

·       Consent, where required under applicable law (for example, for marketing communications)


5. Marketing Communications and Decision-Making

Scinus may use your contact details to inform you about our services, insights, or activities only where you have explicitly consented, or where such communication is otherwise permitted under applicable law.

Consent for marketing communications, where required, is obtained separately and is not a condition for submitting an inquiry. You may withdraw your consent at any time by using the unsubscribe link included in our communications or by contacting us directly.

Scinus does not make decisions that produce legal or similarly significant effects based solely on automated processing. Any assessment, segmentation, or use of customer information for business or marketing purposes involves meaningful human involvement.


6. Cookies and Analytics

Scinus uses cookies and similar technologies as described in its Cookie Policy (https://www.scinus.com/cookie-policy).

Where you have provided consent, we use Google Analytics to collect aggregated and anonymized statistical information about how visitors interact with our website, such as pages visited and time spent on the site. This information helps us improve the performance and content of our website.

IP anonymization is enabled where technically possible. Data collected via analytics cookies may be processed by Google on servers located outside the European Economic Area. Where such transfers occur, appropriate safeguards are applied in accordance with GDPR, such as EU-approved transfer mechanisms.

For detailed information about the cookies we use and how you can manage your preferences, please refer to our Cookie Policy.


7. Data Storage and Sharing

Personal data is stored in a secure environment and retained typically no longer than necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Personal data may be stored in our CRM system for the purpose of managing prospective and customer relationships.

We do not sell your personal data. Personal data may be shared only with:

·       IT, hosting, and security service providers

·       Email and communication service providers

·       Customer relationship management (CRM) providers

All such parties act as processors on behalf of Scinus and are contractually required to process personal data in accordance with the GDPR.


8. Your Rights

Under the GDPR, you have the right to:

·       Access your personal data

·       Request correction or deletion of your personal data

·       Object to or restrict processing

·       Withdraw consent, where processing is based on consent

·       Request data portability

·       Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

You may exercise your rights by sending a request to info@scinus.com. We may ask for additional information to verify your identity before processing your request.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology, or our practices. The most recent version will always be available on our website.


10. Contact

If you have any questions about this Privacy Policy or how we process personal data, please contact:

Scinus Cell Expansion Netherlands B.V.

Utrechtseweg 48

3704 HE Zeist

Nederland

Dutch Chamber of Commerce (KvK) number: 74900188

Email: info@scinus.com


Scinus has not appointed a Data Protection Officer, as it is not legally required to do so.


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Utrecht Science Park, Zeist • Utrechtseweg 48, 3704 HE, Zeist • The Netherlands

  • +31 (0) 85 050 9300
  • info@scinus.com
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